2025 was a challenging year for retail reputation, with increasing scrutiny around product safety, environmental claims, ethical labour standards, and wider workforce‑related governance issues. These pressures showed how quickly reputational concerns can turn into legal, financial, and operational impacts. This article highlights key learnings from each of these four core risk areas to support retailers […]
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Lessons from 2025: How retailers can avoid reputational pitfalls in 2026

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